In this section, you will find answers to frequently asked questions.
Which payment methods can I use?
You can use Stripe as the payment method for your transactions. Stripe is a popular and secure online payment platform that allows you to make payments using various methods such as credit/debit cards, digital wallets, and other payment options. After you connect your Stripe account you can withdraw funds to your personal account
What if I didn't reach my goal?
If you don't reach your goal, you can still withdraw the funds that were raised. However, you may not have enough money to fulfill your wish completely. It's important to set a realistic fundraising goal and share your wish with as many people as possible to increase your chances of reaching your goal. If you don't reach your goal, you can always try again at a later time. Remember, every little bit counts and you can still make progress towards your wish even if you don't reach your full goal.
How can I create wish?
To create a wish on WISHX, sign up and click "Create Wish." Provide a clear title, description, and an optional photo. You'll also need to specify how much money you need to make your wish a reality, and when you need it. Remember, it's normal to face challenges along the way. Stay patient and adaptable, adjusting your approach if needed.
Why was my wish rejected?
Your wish may be rejected due to various reasons, such as violation of guidelines, incomplete information, duplicates, unrealistic goals, legal or safety concerns, and spam. If rejected, review platform rules, make adjustments, and resubmit if appropriate. For questions or clarification, contact [email protected]. We're here to help!
How can I congratulate users?
Find the wish, click "Congratulate," choose the amount, enter payment details, and complete the transaction. Optionally, leave a message. Your contribution and message will appear on the wish page. Registration is not required, but payment information is needed for the transaction.
Are there any deadlines?
There are some time limits and deadlines to keep in mind when using WISHX. First of all, users can create a wish only once a year, on their birthday. This helps to keep the platform focused on meaningful and special occasions. Additionally, wishes are subject to a moderation process, which can take up to 24 hours to complete. This is to ensure that all wishes comply with our rules and guidelines.
Refund policy
We have a standard policy that purchases and fees associated with your account are final and nonrefundable. This is to make sure to protect our creator’s from return scams. However, we will refund your purchase if the creator receives the wrong item and agrees to a refund. Please reach us out to [email protected] for any help regarding refunds.
